How to Clean a Whiteboard – Care and Maintenance

Initial Care

  • Inspect all shipments for damage immediately upon receiving the whiteboards.
  • Store whiteboards only in controlled climate areas prior to installation.
  • Store whiteboards FLAT and fully supported on the bottom.
  • Do NOT lean whiteboards against walls for storage as they will bow.

Normal Care

  • Dry Erase Designs Whiteboards may be washed as often as required.
  • Use clean water or cleaner specifically sold to be used on a dry erase surface.
  • Use of isopropyl alcohol or alcohol wipes is also a great cleaning tool.
  • Do NOT use abrasive cleaners on the dry erase surface as they will scratch the surface and mar the finish.

Stubborn Stains

  • Permanent markers, lipstick, fingernail polish, etc. can be removed from our Dry Erase Designs boards with isopropyl alcohol or mineral spirits without damaging the surface. Clean and rinse well with water to allow to dry complete.
  • Do NOT use sharp instruments to remove adhesives or other foreign materials. Contact DED for recommended solvents to help with tough stains.

DO’S and DON’TS

Do’s

  • DO clean the whiteboard at least once a week.
  • DO use microfiber soft cloths as the fibers trap the ink while also polishing the surface.
  • DO use Dry Erase Markers ONLY.
  • DO use Isopropyl Alcohol to clean your whiteboard. You can make your own solution by using 50% water 50% Isopropyl Alcohol.

Don’ts

  • DON’T use Sharpies, Permanent Markers, or anything other than a Dry Erase Marker.
  • DON’T use a chalk eraser on a whiteboard.
  • DON’T use stickers or tape on your whiteboard.
  • DON’T use Abrasive Cleaners such as a steel wool pad that can potentially scratch the board’s surface.
  • DON’T leave writing on for too long – even Dry Erase Markers will eventually stain & cause ghosting.
  • DON’T use coarse or granular cloth or paper products.

Following these tips, will greatly reduce the potential for whiteboard ghosting.